The download links in your invoice email expire after a while, and once they do you cannot use them again. You do not need a new invoice. You can download the latest version of your plugins at any time from your account.
Download from your account
- Go to the My Account page. There is a link to it in the footer of our site.
- Sign in.
- Open the Downloads section.
The Downloads section lists every plugin available on your account, along with your past orders. These links always point to the latest version of each product.
Need an earlier version instead?
The Downloads section always gives you the latest release. If you need a specific earlier version of a premium Advanced Coupons plugin, contact our support team and tell us the exact version number you need, and we will send you that version.
Using the free Advanced Coupons for WooCommerce plugin? You can get an earlier release yourself from WordPress.org.
- Open the Advanced Coupons for WooCommerce plugin page.
- Click Advanced View at the bottom.
- Choose the version you want under Previous Versions.
The free WP Rollback plugin can also roll the free plugin back from your Plugins screen.
Once you have the file, back up your site first. Then go to Plugins > Add New > Upload Plugin, upload the ZIP, and choose Replace current with uploaded. To stop the plugin updating back to the newest release, click Disable auto-updates next to it on your Plugins screen.
Troubleshooting
You cannot sign in. Reset your password from the sign-in page. If that does not work, contact support.
The Downloads section is empty. Check that you signed in with the email address you bought the licence with. Orders placed under a different address appear on that account instead.
Need help?
If you have a question or run into any issues, we’re here to help.
- Premium users: Open a support ticket
- Free users: Visit our community forum
